Service

Bike Basics Workshop Service Categories, Standard Repairs and Prices

Factory service directly from the manufacturer. From minor maintenance to extensive repairs. So that you can enjoy your idworx bicycle for a long time without any worries.

Our service team looks forward to your inquiry.

If you are interested in our factory service, please fill out the contact form below. One of our colleagues will contact you as soon as possible to schedule an appointment.

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Choose your service

 

Minor Service – Every 6 months or every 5,000 km (+/- 500 km)

All work performed without removal of major components (e.g. wheels remain installed)

Price: 95 €

  • Inspection of all bolts and fasteners
  • Check of lighting system
  • Inspection of cables and housings for damage
  • Check wheel trueness and spoke tension (without tire removal)
  • Inspection of chain, chainrings, sprockets or belt and belt pulleys for wear
  • Check hub bearings
  • Check tire wear
  • Inspect brake pad and rotor wear (disc brakes); remove brake pads, mobilize pistons, clean caliper
  • Check headset
  • Inspect frame, fork, crankset and rims for damage

Additional Costs:

  • Oil change
  • Brake bleeding / brake fluid replacement
  • Replacement of chain, sprocket or chainring
  • Replacement of cables or housings
  • Other repairs

Standard Service – Annually or every 10,000 km (+/- 1,000 km)

Price Trekking, Adventure, MTB: 240 €
Price E-Bike: 300 €

  • Inspection of all bolts and fasteners
  • Lighting check (Trekking, Adventure, E-Bike)
  • MTB: Full suspension fork service (optional + 50 €)
  • E-system diagnostics and software updates if required
  • Inspection of cables and housings for damage
  • Remove tires, clean rim bed, check wheel trueness and spoke tension; renew tubeless sealant if applicable
  • Check hub bearings; lubricate if necessary
  • Check wear of chain, chainrings, sprockets or belt system
  • Remove and clean eccentric or slider
  • Remove brake pads and check wear; clean calipers; ensure smooth piston movement
  • Inspect brake rotors for wear
  • Replace brake fluid
  • Check headset; clean and adjust if necessary
  • Inspect frame, fork, crankset and rims for damage
  • Rohloff / Pinion oil change
  • General: renew corrosion protection during assembly work (WD40)

Additional Costs:

  • Parts/materials
  • All services not listed above

Premium Service – Every 5 years or at least 30,000 km (+/- 3,000 km)

Price Trekking, Adventure, MTB: 600 €
+ optional Pinion Care+ 299 €

Price E-Bike: 800 €
+ optional Pinion Care+ 299 €

  • Complete disassembly, cleaning and reassembly (with corrosion protection)
  • Inspect frame, fork, crankset and rims for damage
  • Clean and adjust headset
  • Pinion gearbox: send gearbox to Pinion for Pinion Care+ service (+ 299 €)
  • Check lighting system
  • E-system diagnostics and updates if required
  • Inspect cables for damage; replace if necessary
  • Disassemble and clean twist shifters; replace shift cables and housings
  • Remove tires, clean rim bed, check wheel trueness and spoke tension; renew tubeless sealant if applicable
  • Check wear of chain, chainrings, sprockets or belt and belt pulleys
  • Remove brake pads and check wear; clean calipers; ensure piston mobility
  • For idworx Big Disc: replace brake caliper seals
  • Inspect brake rotors for wear
  • Replace brake fluid
  • Rohloff / Pinion oil change

Additional Costs:

  • Parts/materials

Price List – Standard Labour (excluding parts)

Prices apply to clean, well-maintained bicycles/parts. Cleaning and corrective work will be charged separately.

Service

Price

  • Tension chain Rohloff (without chain case)
  • 14 €
  • Tension chain Rohloff (with chain case)
  • 21 €
  • Tension chain Pinion
  • 14 €
  • Replace chain Rohloff (without chain case)
  • 28 €
  • Replace chain Rohloff (with chain case)
  • 42 €
  • eplace chain Pinion
  • 28 €
  • Tension belt Rohloff
  • 14 €
  • Tension belt Pinion
  • 14 €
  • Replace belt Rohloff (incl. belt line check)
  • 42 €
  • Replace belt Pinion (incl. belt line check)
  • 42 €
  • Adjust belt line
  • 42 €
  • Turn/replace chainrings + replace chain
  • 70 €
  • Replace belt pulleys + replace belt
  • 84 €
  • Remove/install crank Rohloff (without chain case)
  • 14 €
  • Remove/install crank Rohloff (with chain case)
  • 28 €
  • Remove/install crank Pinion
  • 14 €
  • Remove/install eccentric Rohloff (without chain case)
  • 28 €
  • Remove/install eccentric Rohloff (with chain case)
  • 42 €
  • Remove/install sliders left + right (Pinion)
  • 42 €
  • Oil change Pinion
  • 28 €
  • Oil change Rohloff
  • 28 €
  • Replace tire/tube front
  • 28 €
  • Replace tire/tube rear
  • 28 €
  • True front wheel (incl. tire removal)
  • 42 €
  • True rear wheel (incl. tire removal)
  • 42 €
  • Replace front rim incl. spokes
  • 112 €
  • Replace rear rim incl. spokes
  • 126 €
  • Replace brake pads front (incl. mobilize/clean pistons)
  • 28 €
  • Replace brake pads rear (incl. mobilize/clean pistons)
  • 28 €
  • Bleed brake / change fluid front
  • 56 €
  • Bleed brake / change fluid rear
  • 56 €
  • Replace brake rotor front + replace pads
  • 42 €
  • Replace brake rotor rear + replace pads
  • 42 €
  • Replace shift cables Rohloff/Pinion
  • 42 €
  • Replace shift cables Gravel/Dropbar
  • 70 €
  • Replace headset
  • 84 €
  • Install Viscoset
  • 84 €
  • Replace fork
  • 70 € to 112 €
  • Suspension fork 200h service (RockShox)
  • 70 €
  • Install low rider rack
  • 14 €
  • RockShox Reverb service
  • 70 €
  • E-Bike software update
  • 56 €
  • Clean bike before starting work
  • 21 €
  • Cleaning of partial areas on the bike
  • As required