Service
Bike Basics Workshop Service Categories, Standard Repairs and Prices
Factory service directly from the manufacturer. From minor maintenance to extensive repairs. So that you can enjoy your idworx bicycle for a long time without any worries.
Our service team looks forward to your inquiry.
If you are interested in our factory service, please fill out the contact form below. One of our colleagues will contact you as soon as possible to schedule an appointment.
Choose your service
Minor Service – Every 6 months or every 5,000 km (+/- 500 km)
All work performed without removal of major components (e.g. wheels remain installed)
Price: 95 €
- Inspection of all bolts and fasteners
- Check of lighting system
- Inspection of cables and housings for damage
- Check wheel trueness and spoke tension (without tire removal)
- Inspection of chain, chainrings, sprockets or belt and belt pulleys for wear
- Check hub bearings
- Check tire wear
- Inspect brake pad and rotor wear (disc brakes); remove brake pads, mobilize pistons, clean caliper
- Check headset
- Inspect frame, fork, crankset and rims for damage
Additional Costs:
- Oil change
- Brake bleeding / brake fluid replacement
- Replacement of chain, sprocket or chainring
- Replacement of cables or housings
- Other repairs
Standard Service – Annually or every 10,000 km (+/- 1,000 km)
Price Trekking, Adventure, MTB: 240 €
Price E-Bike: 300 €
- Inspection of all bolts and fasteners
- Lighting check (Trekking, Adventure, E-Bike)
- MTB: Full suspension fork service (optional + 50 €)
- E-system diagnostics and software updates if required
- Inspection of cables and housings for damage
- Remove tires, clean rim bed, check wheel trueness and spoke tension; renew tubeless sealant if applicable
- Check hub bearings; lubricate if necessary
- Check wear of chain, chainrings, sprockets or belt system
- Remove and clean eccentric or slider
- Remove brake pads and check wear; clean calipers; ensure smooth piston movement
- Inspect brake rotors for wear
- Replace brake fluid
- Check headset; clean and adjust if necessary
- Inspect frame, fork, crankset and rims for damage
- Rohloff / Pinion oil change
- General: renew corrosion protection during assembly work (WD40)
Additional Costs:
- Parts/materials
- All services not listed above
Premium Service – Every 5 years or at least 30,000 km (+/- 3,000 km)
Price Trekking, Adventure, MTB: 600 €
+ optional Pinion Care+ 299 €
Price E-Bike: 800 €
+ optional Pinion Care+ 299 €
- Complete disassembly, cleaning and reassembly (with corrosion protection)
- Inspect frame, fork, crankset and rims for damage
- Clean and adjust headset
- Pinion gearbox: send gearbox to Pinion for Pinion Care+ service (+ 299 €)
- Check lighting system
- E-system diagnostics and updates if required
- Inspect cables for damage; replace if necessary
- Disassemble and clean twist shifters; replace shift cables and housings
- Remove tires, clean rim bed, check wheel trueness and spoke tension; renew tubeless sealant if applicable
- Check wear of chain, chainrings, sprockets or belt and belt pulleys
- Remove brake pads and check wear; clean calipers; ensure piston mobility
- For idworx Big Disc: replace brake caliper seals
- Inspect brake rotors for wear
- Replace brake fluid
- Rohloff / Pinion oil change
Additional Costs:
- Parts/materials
Price List – Standard Labour (excluding parts)
Prices apply to clean, well-maintained bicycles/parts. Cleaning and corrective work will be charged separately.
Service |
Price |
|---|---|
|
|
14 € |
|
|
21 € |
|
|
14 € |
|
|
28 € |
|
|
42 € |
|
|
28 € |
|
|
14 € |
|
|
14 € |
|
|
42 € |
|
|
42 € |
|
|
42 € |
|
|
70 € |
|
|
84 € |
|
|
14 € |
|
|
28 € |
|
|
14 € |
|
|
28 € |
|
|
42 € |
|
|
42 € |
|
|
28 € |
|
|
28 € |
|
|
28 € |
|
|
28 € |
|
|
42 € |
|
|
42 € |
|
|
112 € |
|
|
126 € |
|
|
28 € |
|
|
28 € |
|
|
56 € |
|
|
56 € |
|
|
42 € |
|
|
42 € |
|
|
42 € |
|
|
70 € |
|
|
84 € |
|
|
84 € |
|
|
70 € to 112 € |
|
|
70 € |
|
|
14 € |
|
|
70 € |
|
|
56 € |
|
|
21 € |
|
|
As required |
